Membership FAQs

If you have questions about Polaris Adventures Select Membership, we’re here to help.

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Program FAQs

Polaris Adventures® Select is a powersports monthly membership program that offers access to the Polaris family of powersports vehicles – ATVs, Side by Sides and Slingshot.

Through a monthly membership fee, members acquire credits that can be redeemed for product access by picking up a vehicle at one of our certified warehouses, having a unit delivered to your home or booking an experience at one of our Polaris Adventures Outfitters in the broader Phoenix market.

Upon signing up for a Polaris Adventures Select membership, you receive credits each month, the amount of which will vary depending on your membership plan. You use credits in any combination for redemption of vehicle rental days, experiences or other services including roundtrip delivery.

Polaris Adventures Select is a monthly membership service fueled by our network of Polaris Adventure Outfitters and Polaris dealers.  If you are a member of Polaris Adventures Select, you will be allowed access to Polaris Adventures Select locations to redeem your membership credits.

Polaris Adventures Select is monthly reoccurring membership that starts the day you activate it.  The first month is paid upon activation and allows immediate use of vehicles. The next billing will occur 1 month from the date of activation and continue to be charged on that date each month throughout your membership term.

Below is a breakdown of membership plans available; each package offers you a different level of credits that can be redeemed for use of a Polaris vehicle either at home, at the trail with an outfitter or for pickup and trailering to a destination of your choice.

Depending on your membership plan, you receive a certain number of credits each month. You choose how to use your credits as they are acquired and accumulate. Unused credit balances carry over month to month.

Base

Plus

Ultimate

Monthly Membership Fee

$99

$249

$699

Credits Accrued

1

3

9

You will need to have a major credit card with >$1,000 limit, a valid US driver’s license that allows you to operate a motor vehicle without modification, proof of auto insurance and be at least 18 years of age to subscribe.

Memberships require varying commitment levels based on your tier, see table below for tier commitments.

Base 

Plus 

Ultimate 

Commitment 

12 month
term

12 month
term

6 month
term

Early Cancellation Penalty

$198

$498

$1,398

Upon cancellation, you will have 90 days to redeem your remaining credits. Once the commitment term is expired, members can cancel at any time.

We are currently live in the greater Phoenix, AZ area.

Polaris Adventures Select will be expanding our footprint. If we’re not in your city yet, please sign up for our newsletter so we know you’re excited about us coming to your area.

Notify me when you’re in my area

Please view our COVID-19 response.

We’ve always been about safe, memorable adventures. In light of COVID-19 we’re taking extra precautions to protect the health and safety of our customers, Outfitters, employees and the communities where we operate.

To encourage a contactless experience, here’s what you can expect for your next adventure:

  1. Online Booking & Payment: book your ride and pay online to reduce in-person contact
  1. Contactless Check-in/Out: We’ll check you in and out using an in-app process. You can also complete your rental agreement and waiver online in advance.
  1. Sanitized Vehicles & Equipment: All equipment and vehicles will be thoroughly cleaned before your use and will be marked with a sanitation tag.
  1. Safe Social Distancing Practices: Staff will be utilizing a variety of practices to ensure at least 6 feet of distance from customers as well as keeping surfaces clean.

Credits FAQs

Credits earned monthly and used to book vehicle rental days, experiences and services through Polaris Adventures Select.  Credits will be automatically accessible each month after payment is received.

Credits can be redeemed for the ride of your choice. Whether you would like to ride at one of our certified outfitters, at home on your private land or pick up a vehicle and go to your favorite trail, we have the option available for you.

Below is a breakdown of how credits can be redeemed in Phoenix.

ATV/RS1
1 Person Off-Road Vehicles
Slingshot
1-2 Person On-Road Vehicle
RZR, Ranger or General
2-6 Person Off-Road Vehicles
Ride at Outfitter
1 Credit
Ride at Outfitter
1 Credit
Ride at Outfitter
3 Credit
Pickup from Outfitter,
with Trailer

2 Credits
Pickup from Outfitter
Not available
Pickup from Outfitter,
with Trailer

4 Credits
Delivered to Home,
without Trailer

2 Credits
Delivered to Home,
without Trailer

2 Credits
Delivered to Home,
without Trailer

4 Credits

 Note: credits are subject to change

If you don’t have enough credits in your account to book what you want, don’t worry, you can always add more credits for $99/credit at the time of checkout.

Yes! Polaris Adventures Select credits can be “banked” if unused and carried over to future months.

Credits do not expire and are valid as long as your membership is active.  If your membership is cancelled, you will have 90 days to redeem your banked credits through reservations. Note, cancellation fees may apply.

Base 

Plus 

Ultimate 

Commitment 

12 month term

12 month term

6 month term

Early Cancellation Penalty

$198

$498

$1,398

Credits are non-transferrable, therefore cannot be moved, permanently or temporarily given or gifted to others.  The account subscriber will need to be present to take possession of the vehicle for all reservations.

We’re so excited you have decided to make Polaris a permanent part of your lifestyle. You can apply your unused credits toward the purchase of a new vehicle. Simply call the Polaris Adventures Select Help Line 1-866-866-3613 to receive a coupon for the value of your credit balance to redeem towards the purchase of a new, unregistered vehicle at any of our Polaris dealerships.

If you choose to cancel your account after vehicle purchase, call the Help Line 1-866-866-3613, provide them your new vehicle vin and they will close your account with no cancellation fee.

Yes, contact 1-866-866-3613 for a 5% monthly discount.

Billing FAQs

The credit card on file for the account will be billed on the monthly date the membership was activated; ex: your membership began on February 15, you will be billed on the 15th of each subsequent month. To adjust your billing date please call Customer Support at 1-866-866-3613.

If we are unable to process your credit card, we will notify you to update the card associated with your account.  If we are unable to process your credit card for 3 days, your account will be suspended for the remainder of the month.  If after 1 month the credit card on file is not able to be charged, the account will be terminated and all remaining credits voided.

Polaris Adventures Select is philosophically against “nickel and diming” members.  We attempt to make memberships inclusive of what you need to properly and enjoyably use your vehicle.  Options exist to add supplemental services upon check-out, but they are not required to enjoy a Polaris Adventures Select membership.

Fees are only assessed for late returns, damages, or early cancellations. 

Yes. For both the first payment and each month thereafter, you will receive an email receipt for your payment. 

No, no hold will be placed on your credit card. This is subject to change.

Riding Experience FAQs

Absolutely, as long as there’s enough vehicle seating capacity, you can invite friends to ride along with you.  They will need to fill out the applicable waiver forms before the ride either through your digital invite or at the point of vehicle hand-off.  As the member, your responsibility remains with the vehicle and you will be subject for any damage sustained from those who you allow to ride or drive the vehicle. Please review the passenger requirements in the Riding Experience section. 

Polaris Adventures Select is approachable for drivers and riders of all skill levels.  A trained Polaris Adventures Select representative will walk you through proper operating procedure to get you going.  Always ride within your limits and start slow.

All off road vehicles in the Polaris Adventures Select fleet have automatic transmissions.  Slingshots have manual or intuitive Autodrive (no shifting) transmission options.

You must be 18 years of age and hold a valid driver’s license, no other special requirements are needed to drive. If you will be a driver of the vehicle, you are only permitted to carry minor passengers if you are at least 25 years of age and the Parent or Legal Guardian of the minor passenger. You may only carry the number of passengers for which the vehicle was designed and only carry passengers who have signed the waiver agreement. The subscriber must require every passenger to wear proper safety equipment and a seatbelt.  

If anyone is under 18 years of age (“minor passenger”), the Parent or Legal Guardian will need to sign the waiver agreement on their behalf, and they must be under the Parent or Legal Guardian’s supervision at all times.   As a passenger, you must be able to grasp the handhold with your feet firmly planted on the ground and your back fully against the seat backrest.   Minors will not drive the vehicle.  All drivers and passengers must keep their hands and feet inside the vehicle at all times while riding.

ATV/RZR/RGR/GENERAL: Helmet and goggles are provided as needed.  You are required to wear helmets and googles at all times while operating Polaris Adventures Select vehicles.  

Slingshot: Riders must wear full-face helmets. All riders must wear long pants and closed-toe shoes. 

Each vehicle provided will be checked out to the member with a full tank of fuel.  It is the responsibility of the member to fuel the vehicle for further riding during checkout period (premium fuel is recommended).  Vehicles do not need to be returned with a full fuel tank.  There is no refund for fuel left in the tank upon return.

Your vehicle must have a Class III or higher rated hitch and be rated to tow at least 2990 lbs.  All lighting will be checked and is required to be functional prior to being able to finalize the check-out. Members will need to show proof of auto insurance.

The Premium Damage Waiver Program is included for all Members. The program limits the out of pocket costs to $1500, should damage to the vehicle occur during an experience. For Members the Damage Waiver covers each vehicle being checked out including the trailer should you choose to pick the vehicle up.

Other FAQs

You can review the terms and conditions in your account under the Profile tab.